To support our classic beers, we put the utmost importance on providing the highest customer service levels
Great beer and great service form our recipe for success.
We devote care and attention to maintaining the highest service standards. We know from customer feedback that this is paying off and setting us apart from the competition.
Friendly’ and ‘efficient’ are words we often hear said about our in-house sales and support team.
Simply stated, it’s all about getting the right beer to the right place at the right time. We won’t over promise; we won’t under deliver.
We’re succeeding in this crucial aspect of business where many fail. We want being a Great Newsome customer to be an enjoyable experience, absolutely without any hassle.
Doreen and Rachel are always at the end of the phone to look after your needs. Our boss, Matthew Hodgson, and our brewers are happy to talk and you’ll find us all very approachable.
Major retailers, pubs and café bars, farm shops, garage forecourts and sports clubs are all benefiting from Great Newsome service. We use our own vehicles in core delivery areas and have arrangements with other deliverers and national wholesalers to meet orders elsewhere. We nearly always find a way.
We’ll support you in every way we can – from point of sale materials, such as emblazoned glasses, drips mats and bar runners, to providing cellar services, including pumps and dispensing.
And don’t worry if you are unsure you have the customer base to stock cask beer as there are plenty of options, including different barrel sizes and kegs. Just ask us.
Quality and service go together. They have also taken us into export markets where we are happy to discuss specific requirements, including labelling, packaging and compliance with local laws.
Having a beer festival then we can help. Not only have we a great range of beers of our own but also a great selection of beers from our brewing friends nationwide to offer you a huge choice. Plus we have a wealth of advice on how to run a successful festival, have a range of equipment pumps, chillers etc and also we stock craft cider as well.